It's easy to verify your GCash account. All you have to do is submit a valid ID and take a selfie photo, and your GCash account will be fully verified in a matter of minutes. We often hear from students who would like to have a fully verified account, but they do not have the required valid IDs yet. Is it possible to use your student ID to verify your GCash account?
In this guide, we will take you through the steps necessary to create a verified Gcash account even if you are still a student. If you're a new GCash user, you should upgrade your account to fully verified right away so that you have access to all the features of GCash and also lifts restrictions on cash-ins, fund transfers and withdrawals.
Table of Contents
How to Verify GCash Using Your Student ID
Option 1: Submit a Support Ticket
Option 2: Go to a Villarica Pawnshop Branch
Conclusion
There are lots of advantages to being a fully verified GCash user, but upgrading your GCash account to fully verified is more difficult if you’re still a student. That’s because the student ID isn’t included in the list of valid IDs accepted by GCash for account verification and upgrade. Some of you might only have a student ID and don’t have a UMID card, passport, voter’s ID or any other valid ID required by GCash.
If you’re a student, it’s possible to verify your GCash account using your student ID. You won’t have to go through the normal account verification process on the GCash app; instead, you will have to fill out a short online form and wait for GCash to manually verify and upgrade your account. This usually takes a few days up to several weeks. The other option is for you to visit our branch in Villarica and undergo a verification procedure using your student ID.
How to Verify GCash Using Your Student ID
Let’s get started! Here are the different ways to verify your GCash account using your school ID. Make sure that your school ID is up to date and has not expired yet, and that your name and date of birth match your student ID information. Or else, your school ID may be rejected and you will need to provide another form of identification to repeat the verification process.
Option 1: Submit a Support Ticket
Since the student ID is not in the recommended list of valid IDs for GCash verification, you can’t use it for the verification process on the GCash app. What you can do instead is to submit a ticket to GCash support who will manually process your account verification and upgrade. Be sure to prepare a clear photo of your student ID to be included in your support ticket.
Please be reminded that there is no guarantee that your GCash account will be verified by submitting a support ticket. It appears that some users have been able to verify their GCash accounts using this method, while others have reported the opposite. Ultimately, it is up to GCash as to whether or not they will be verifying your account.
Follow this step-by-step guide to verify your GCash account using your student ID:
Step 1: Open the GCash app and submit a request page on your web or mobile browser.
Alternatively, you can submit a ticket by opening the GCash app, clicking Profile, and then selecting Help. Tap “Submit a Ticket” to access the support ticket form.
Step 2: Fill out the support ticket form with the following information:
- Your email address – Enter the email address that you used to register to GCash.
- GCash-registered full name
- GCash-registered mobile number – Enter the mobile number associated with your GCash account.
- Concern category – Choose “Account Verification” and then “My valid ID is not on the list.”
- Explain your concern – You may write the following: “I would like to have my GCash account verified using my student ID. Thank you!”
- ID submitted for verification – Select “Others.”
- Others – Write “Student ID.”
- Attachments – Upload a clear photo of your student ID.
Make sure that all information are correct, and then click “Submit.”
Step 3: Wait for the confirmation email from GCash. Don’t delete the email from GCash as it contains your ticket number which you can use in case you have to follow up your support request.
You can monitor the status of your ticket on the GCash app. Just tap the Profile icon and then select Help to view your support tickets. To submit a follow-up, just select a ticket and write your follow-up request.
It will take 1-3 business days for GCash to reply to support requests. If three days have passed and you haven’t received a response from GCash, the you can follow up by replying to the support ticket on the GCash app. You can also follow up by replying to the confirmation email you recieved from GCash.
There is no guarantee that your GCash account will be verified using your student ID. However, some users had success with this method so it definitely worth a try.
Option 2: Go to a Villarica Pawnshop Branch
If you can’t successfully verify your GCash account by submitting a support ticket, then visiting the nearest Villarica Pawnshop branch is your another option. GCash recommends that those who wish to submit IDs other than the list of accepted IDs may go to any Villarica branch to fill out the verification form.
Follow these steps to verify your GCash account at Villarica:
1. Go to the nearest Villarica branch.
2. Tell the cashier that you want to verify your GCash account using your student ID.
3. Fill out the GCash verification form and sign it.
4. Give your fill out form to the cashier along with your student or school ID.
5. Have your photo and biometrics taken as part of the “Know Your Customer” (KYC) process.
6. Claim your student ID and wait for the text message from GCash informing you of the status of your application (this might take a few days to several weeks).
There is no guarantee that your student ID will be accepted by GCash this way. But if there’s a Villarica branch nearby then it’s certainly worth a try.
Conclusion
If you still have trouble getting your GCash account verified using your student ID, then you may want to consider applying for a government-issued ID such as a postal ID or the national ID. Both are easier to acquire than other IDs such as PhilHealth, UMID and Pag-IBIG IDs because they don’t require a membership with a government agency.
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