The SIM Card Registration Act or RA 11934 makes it mandatory for all SIM card users, both existing and new, to register their SIM cards with their respective telecommunications providers beginning December 27, 2022. All local SIM cards, including eSIMs, are included by the SIM Card Registration Act. All SIM card users should register their SIM cards within 180 days from the date of the law’s effectivity.
In accordance with the government-mandated SIM registration law, all Globe users must register their SIM cards on the telco's official portal. If left unregistered within the specified timeline, your current or new Globe SIM card will be automatically deactivated and rendered unusable for all types of mobile communication including calls, internet access, text messaging and more.
How to Register your Globe SIM card online?
- Register New Globe Prepaid SIM
- Register Existing Globe Prepaid SIM
- Register Globe Postpaid SIM
- Register Globe at Home Prepaid WiFi SIM
Frequently Asked Questions
Conclusion
Those seeking to register a SIM card should be aware that there is no charge associated with doing so. Any person, local or foreign, and any company utilizing these sim cards for use in items such as mobile phones and modems, must follow the rules of the Philippines regarding registration. Here is an overview of what you need to know about registering a Globe SIM card including all necessary requirements and a step-by-step tutorial to make the process smooth and simple.
How to Register your Globe SIM card online?
Globe Telecom has outlined their respective methods for registering SIM cards. Here's a step-by-step guide on how you can register your Globe SIM card, whether existing or new, via the online SIM registration portal.
Register New Globe Prepaid SIM
If you have recently purchased a Globe Prepaid SIM card after December 27, 2022, then it is already in an inactive state. To gain access to the various functions and services of the SIM card - such as calling, texting and data use - you must register it when inserting into a mobile phone. In case you do not need to make immediate use of your new Globe Prepaid SIM card, then you are given until the expiration date indicated on its packaging to finish the registration process and start using it.
Registering your new Globe Prepaid SIM is easy - simply follow these steps to get started!
Step 1: Insert your Globe Prepaid SIM into your smartphone, and then enable the mobile data connection.
Step 2: Visit the official Globe SIM registration website at new.globe.com.ph/simreg. Visiting the portal doesn't incur data charges.
Step 3: Enter your 10-digit mobile number (example: 9067654321) and click the "Register" button.
Step 4: Wait for the OTP (One Time PIN) that you will receive through SMS.
Step 5: Input the 6-digit OTP on the online SIM registration portal. Do note that the code expires in 5 minutes, so if you didn’t receive the OTP within that span, you can request a new one by clicking “Resend code.”
Step 6: After your OTP is validated, you may now proceed with the registration.
Step 7: Enter all required fields (Name, Birthday, Gender, Address, Nationality, and Type of Registration). Review your information, and then click the "Next" button.
Step 8: On the "Verify your identity" page, take a selfie and select the type of government ID to be uploaded. Click on the "Upload or Take a Photo" button to upload a copy of your valid government ID. Enter also the ID number. Then, tap the "Next" button.
Step 9: Tick the required checkboxes, including Globe's Terms & Conditions and Privacy Notice, to confirm your acceptance.
Step 10: Click the "Submit" button to finish the registration process.
Once you've finished registering, a combination of numbers and letters known as your reference number will appear on your screen. Make sure to save it as proof of your registration.
Register Existing Globe Prepaid SIM
Active Globe Prepaid subscribers, prior to the start of SIM registration (December 27, 2022), have a deadline of April 26, 2023, to register their SIMs. If you fail to register within the period specified, your SIM will be deactivated automatically. Therefore, you cannot use the SIM for calls, texts, and mobile data. However, a deactivated Globe Prepaid SIM card will be given a 5-day grace period to register and get reactivated. Meanwhile, the registration duration may be extended for up to 120 days by the Department of Information and Communications Technology (DICT).
Here are the steps to register your existing Globe Prepaid SIM:
Step 1: Turn on your device's mobile data.
Step 2: Visit the official Globe SIM registration website at new.globe.com.ph/simreg. Visiting the portal doesn't incur data charges.
Step 3: Enter your 10-digit mobile number (example: 9067654321) and click the "Register" button.
Step 4: Wait for the OTP (One Time PIN) that you will receive through text.
Step 5: Input the 6-digit OTP on the online SIM registration portal. Do note that the code expires in 5 minutes, so if you didn’t receive the OTP within that span, you can request a new one by clicking “Resend code.”
Step 6: After your OTP is validated, you may now proceed with the registration.
Step 7: Enter all required fields (Name, Birthday, Gender, Address, Nationality, and Type of Registration). Review your information, then click the "Next" button.
Step 8: On the "Verify your identity" page, take a selfie and select the type of government ID to be uploaded. Click on the "Upload or Take a Photo" button to upload a copy of your valid government ID. Enter also the ID number. Then, tap the "Next" button.
Step 9: Tick the required checkboxes, including Globe's Terms & Conditions and Privacy Notice, to confirm your acceptance.
Step 10: Click the "Submit" button to finish the registration process.
A reference number (combination of numbers and letters) will appear on your screen when registration is complete. Keep the reference number as proof of registration.
Register Globe Postpaid SIM
Globe Postpaid SIM registration is more convenient, as subscribers simply need to confirm the personal information they provided during their initial application. Failure to register your current or new Globe Postpaid or Platinum SIM card within the specified period will result in deactivation, making it useless for voice calls, text messaging, internet access, and other services.
Here's how you can register your Globe Postpaid:
- Register Existing Globe Postpaid SIM - Active Globe Postpaid, Globe Platinum, Globe LTE@Home, and Globe Business Postpaid customers, prior to the start of SIM card registration (December 27, 2022), were pre-registered by Globe using the details they provided during their initial application. A Globe customer service agent will contact you to confirm and complete your registration details (in case there is missing information) to comply with the requirements of the law. The deadline for SIM registration is April 26, 2023.
- Register New Globe Postpaid SIM - For new Globe Postpaid and Platinum subscribers beginning December 27, 2022, they will be asked to comply with the confirmation requirement for SIM card registration by accepting the Postpaid Terms and Conditions to activate their subscription plan.
Register Globe at Home Prepaid WiFi SIM
The registration process is the same. However, you would need to access your device’s modem dashboard to get your OTP. Globe at Home Prepaid WiFi users can go here for procedures on how to view the OTP.
Accepted IDs for SIM card registration
Here's a list of accepted IDs you can use for Globe SIM card registration:- Passport
- Philippine Identification System ID (National ID)
- SSS ID
- GSIS e-Card
- Driver's license
- NBI Clearance
- Police Clearance
- Firearms' License to Own and Possess ID
- PRC ID
- Integrated Bar of the Philippines ID
- Overseas Workers Welfare Administration ID
- BIR ID (TIN)
- Voter's ID
- Senior Citizen's card
- UMID
- Persons with Disabilities card (PWD ID card)
- Other valid government-issued ID with a photo
Frequently Asked Questions
Here are the answers to the most asked questions about Globe SIM registration.How many SIM cards can be registered under a single user?
There's no limit as to how many SIMs may be registered under a subscriber's name.
How to register Globe SIM if a user is a minor?
SIMs for minors (below 18 years old) shall be registered under the name of the parent or legal guardian. To register the SIM, they will be required to present an ID and the consent of the minor's parent or guardian.
How to transfer the ownership of a Globe Prepaid SIM card?
You can visit the nearest Globe Store to file a transfer of ownership.
What are the additional requirements for Globe Prepaid SIM for business?
For businesses and organizations to use Globe Prepaid SIMs, the following information is required:- Business name
- Business address
- Full name of authorized signatory
Moreover, businesses will be required to submit the following documents:
- Certificate of Registration (SEC or DTI)
- In the case of corporations, a duly adopted board resolution designating the authorized representative, and in the case of other juridical entities, a special power of attorney
What are the requirements to register Globe SIM as a foreigner in the Philippines?
Foreigners will be required to submit the following documents.
Required documents for foreign nationals visiting as tourists:- Passport (copy of the page where the visa is stamped)
- Proof of address in the Philippines (like booking in a hotel or another type of accommodation)
- Return Ticket to country of origin or any other ticket indicating the date and time of departure from the Philippines
Required documents for foreign nationals with other types of visas:
- Passport (copy of the page where the type of visa is shown)
- Proof of address in the Philippines
- Other relevant document, whichever is applicable: (1) Alien Employment Permit by DOLE; (2) Alien Certificate of Registration Identification Card (ACRI Card) by Bureau of Immigration or other types of official ID card issued by any other visa-issuing agency; (3) School registration and ID for students; (4) Type of travel or admission document validity issued by the DOJ for Persons of Concern (POC)
Please note that the validity of SIM cards issued to tourists is only 30 days, after which they will be deactivated. It can only be extended upon the presentation of an approved visa extension. On the other hand, foreigners with other types of visas can obtain SIMs without the 30-day restriction.
What will I do if I lose my mobile phone or device with my registered Globe SIM?
If you lose your mobile device with your registered SIM card, contact Globe and provide your full name, address, birthday, and mobile number. You can contact Globe Telecom through their official Facebook page, or you can report it to the nearest Globe store. Your lost Globe Prepaid SIM will be permanently deactivated for your safety, and you will receive a new SIM with the same mobile number.
What if I submit false information and a fake ID card during SIM registration?
Individuals who submit fraudulent information or fake IDs during the SIM registration process will face six months to two years in prison or a fine between PHP 100,000 and PHP 300,000, or both.
What to do if I experience errors or problems during SIM registration?
You can contact Globe's customer service hotline at 211 for free, send a message to its Facebook Messenger, or report it to the nearest Globe store. Also, you can call the DICT complaint center via hotline number 1326.
For more information, you can visit https://glbe.co/simregfaq.
Conclusion
With the passage of the Sim Card Registration Act, Filipino citizens can take comfort in knowing their data will remain protected and their privacy is upheld. Furthermore, this new law makes it easier to locate lost or stolen phones and curbing illegal activities carried out by those who are not permitted to use a Sim card.
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