How to Register TM SIM Card Online (Step-by-Step Guide)


How to Register TM SIM card online

The Sim Card Registration Act mandates that new and existing sim cards be registered electronically either through a Telco's website or a registration facility. This law, designed to safeguard customers against unlawful practices like scams, smishing, and other types of online and mobile fraud, will take effect on December 27, 2022. Consequently, all Telco subscribers must register their sim cards prior to April 26, 2023 or else face the risk of having their cards deactivated, a period of 180 days after the law takes effect.


To adhere to the regulations stipulated in the SIM registration law which intends to halt the propagation of spam and cons by means of text, it is mandatory for TM (Touch Mobile) customers to sign up their SIM cards on Globe's online SIM registration portal. Omission to do so within the predetermined time-frame will lead to the SIM card being disabled. This disabling means that it will be impossible to access services such as voice calls, SMS and the internet.

Registration for SIM cards, including Standard SIM and eSIM cards purchased in the Philippines for use in gadgets such as smartphones and tablets, is absolutely free for both local and foreign individuals and businesses. This article will provide an overview of TM SIM registration, including requirements, a step-by-step tutorial, and information regarding any applicable penalties.


How to Register your TM SIM Card online?

TM has outlined their respective methods for registering SIM cards. Here is how you can register your TM SIM Card and some Frequently Asked Questions (FAQs).


Register New TM SIM

If you bought a TM SIM on or after December 27, 2022, it has been deactivated. To enable the SIM's phone, text, and internet services, you need to register it quickly once it has been inserted into a mobile device. If you don't have an urgent need to use the TM SIM, you have up to the expiration date marked on the packaging to register it and begin using it.

Registering your new TM Prepaid SIM is easy - simply follow these steps to get started!

Step 1: Insert your TM SIM into your smartphone and then enable the mobile data connection.

Step 2: Visit the official TM SIM registration website at new.globe.com.ph/simreg. The same website is used for Globe subscribers.

Step 3: Input your 10-digit TM number (example: 9264065289) and click the "Register" button.

Step 4: Wait for the OTP (One Time PIN) through SMS on your phone.

Step 5: Enter the 6-digit OTP code on the online SIM registration portal. The code expires in 5 minutes, so if you didn’t receive the OTP within that span, you can request a new one by clicking “Resend code.”

Step 6: After your OTP is validated, you can proceed with the registration.

Step 7: Fill out all the required fields, including Name, Birthday, Gender, Address, Nationality, and Type of Registration. Review your information, then tap the "Next" button.

Step 8: On the "Verify your identity" page, take a selfie and select the type of government ID to be uploaded. Click on the "Upload or Take a Photo" button to upload a copy of your valid government ID. Enter also the ID number. Then, click the "Next" button.

Step 9: Tick the required checkboxes, including Globe's Terms & Conditions and Privacy Notice, to confirm your acceptance.

Step 10: Click the "Submit" button to finish the registration process.

Upon completion of the registration process, you will be provided with a unique alphanumeric reference number, which you must retain as evidence of the registration.


Register Existing TM SIM

Active TM subscribers must take note that the deadline for SIM registration is April 26, 2023, which falls before the commencement date of SIM registration on December 27, 2022. Failing to do so will lead to an automatic deactivation of your SIM, meaning you cannot use it to make calls, send texts, or browse the web. Despite this, the deactivated TM SIM card will be given a 5-day grace period to get itself registered and be reactivated. Furthermore, the DICT may extend the registration duration up to a maximum of 120 days.

Here are the steps to register your existing TM SIM.

Step 1: Turn on your device's mobile data connection.

Step 2: Visit the official TM SIM registration website at new.globe.com.ph/simreg. The same website is used for Globe subscribers.

Step 3: Input your 10-digit TM number (example: 9264065289) and click the "Register" button.

Step 4: Wait for the OTP (One Time PIN) that you will receive through text message.

Step 5: Enter the 6-digit OTP code on the online SIM registration portal. Note that the code expires in 5 minutes, so if you didn’t receive the OTP within that span, you can request a new one by clicking “Resend code.”

Step 6: After your OTP is verified, you can proceed with the registration.

Step 7: Enter all required fields, including Name, Birthday, Gender, Address, Nationality, and Type of Registration. Review your personal information, then click the "Next" button.

Step 8: On the "Verify your identity" page, take a selfie and select the type of government ID to be uploaded. Tap on the "Upload or Take a Photo" button to upload a copy of your valid government ID. Input the ID number. Then, tap the "Next" button.

Step 9: Tick the required checkboxes, including Globe's Terms & Conditions and Privacy Notice, to confirm your acceptance.

Step 10: Tap on the "Submit" button to finish the registration process.

Upon completion of the registration process, a unique combination of alphanumeric characters will appear on your screen, which should be noted and kept as evidence of registration.


Accepted IDs for SIM card registration

Here's a list of accepted IDs you can use for TM SIM card registration:
  • Passport
  • Philippine Identification System ID (National ID)
  • SSS ID
  • GSIS e-Card
  • Driver's license
  • NBI Clearance
  • Police Clearance
  • Firearms' License to Own and Possess ID
  • PRC ID
  • Integrated Bar of the Philippines ID
  • Overseas Workers Welfare Administration ID
  • BIR ID (TIN)
  • Voter's ID
  • Senior Citizen's card
  • UMID
  • Persons with Disabilities card (PWD ID card)
  • Other valid government-issued ID with a photo


FAQs

Here are the answers to the most asked questions about TM SIM registration.


How many SIM cards can a single user register?

There's no limit as to how many SIM cards may be registered under a subscriber's name.


How to register TM SIM if a user is a minor?

SIMs for minors (below 18 years old) shall be registered under the name of the parent or legal guardian. To register the SIM, they will be required to present an ID card and the consent of the minor's parent or guardian.


How to transfer the ownership of a TM SIM card?

You can visit the nearest Globe Store to file a transfer of ownership.


What are the additional requirements for TM SIM for business?

For businesses and organizations to use TM SIMs, the following information is required:
  • Business name
  • Business address
  • Full name of authorized signatory

Moreover, businesses will be required to submit the following documents:
  • Certificate of Registration (SEC or DTI)
  • In the case of corporations, a duly adopted board resolution designating the authorized representative, and in the case of other juridical entities, a special power of attorney

I just recently switched to TM via Mobile Number Portability. Should I still register my TM SIM?

If you just recently transferred or switched to TM through Mobile Number Portability, you should register your SIM again via the online portal.


I am currently abroad but using a TM SIM. Do I still have to register?

If you are traveling abroad and using TM's roaming service, you need to register your SIM through Globe's online registration portal to avoid deactivation.


What are the requirements to register TM SIM as a foreigner in the Philippines?

Foreigners will be required to submit the following documents.

Required documents for foreign nationals visiting as tourists:
  • Passport (copy of the page where the visa is stamped)
  • Proof of address in the Philippines (like booking in a hotel or another type of accommodation)
  • Return Ticket to country of origin or any other ticket indicating the date and time of departure from the Philippines

Required documents for foreign nationals with other types of visas:
  • Passport (copy of the page where the type of visa is shown)
  • Proof of address in the Philippines
  • Other relevant document, whichever is applicable: (1) Alien Employment Permit by DOLE; (2) Alien Certificate of Registration Identification Card (ACRI Card) by Bureau of Immigration or other types of official ID card issued by any other visa-issuing agency; (3) School registration and ID for students; (4) Type of travel or admission document validity issued by the DOJ for Persons of Concern (POC)

Do note that the validity of SIM cards issued to tourists is only 30 days, after which they will be deactivated. It can only be extended upon the presentation of an approved visa extension. On the other hand, foreigners with other types of visas can obtain SIMs without the 30-day restriction.


What shall I do if I lose my mobile phone or device with my registered TM SIM?

If you lose your mobile device with your registered SIM card, contact TM and provide your full name, address, birthday, and mobile number. You can contact TM Tambayan through their official Facebook page, or you can report it to the nearest Globe store. Your lost TM SIM will be permanently deactivated for your safety, and you will receive a new SIM with the same mobile number.


What if I register my SIM card with fraudulent information and a fake ID card?

Individuals who submit fake information or IDs during the SIM registration procedure will face six months to two years in prison or a fine between PHP 100,000 and PHP 300,000, or both.


What to do if I experience errors or problems during SIM registration?

You can contact TM's customer service hotline at 808 for free, send a message to its Facebook Messenger, or report it to the nearest Globe store. Also, you can call the DICT complaint center via hotline number 1326.

For more information, you can go to https://glbe.co/simregfaq.


Final Thoughts

Filipino citizens can feel a sense of security in knowing that the Sim Card Registration Act has been passed in order to protect their data and personal information. Moreover, this Act will assist in the search for missing phones, while also stopping any unauthorized use of a Sim card for illegal activities.


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