How to Change PLDT Ultera WiFi Password 2022

How to Change PLDT Ultera WiFi Password

PLDT Ultera is an affordable wireless internet broadband plan offered by PLDT Home, which is the upgraded version of the old Smart Bro Canopy and Wimax. Ultera uses the modern broadband cellular network technology called LTE (Long Term Evolution), a fast and stable wireless internet connection.

PLDT Home Ultera offers plans including PLAN 699 (3Mbps - 30GB monthly data), PLAN 999 (5Mbps - 50GB monthly data), PLAN 1299 (10Mbps - 100GB monthly data), PLAN 1299 (5Mbps - unlimited data) and PLAN 1699 (15Mbps - 100GB monthly data).

Table of Contents
How to Change PLDT Ultera WiFi Password and SSID
Changing the default Wi-Fi Password
Frequently Asked Questions and Troubleshooting
Final Thoughts

If you're a new PLDT Ultera subscriber, your default Wi-Fi name and password is printed at the bottom of the router. And remembering the default password of Ultera is quite hard because of its pattern, HomeBro alphanumeric character combination (Sample: HomeBro_A11A1A).

Changing your WIFI name and password will prevent your neighbors or unauthorized device to connect and use your internet for free. If you never had changed your password since you got your PLDT Ultera service and experiencing slow internet recently, this is your best bet for now. To change your Ultera Wi-Fi password and name, just follow the step-by-step tutorial below.

How to Change PLDT Ultera WiFi Password and SSID

Before we change the Wi-Fi password, let us change the default SSID (Network Name) first which is HomeBro_ULTERA.

Step 1:  Open your browser (Chrome/Firefox) and enter in the address bar.

Step 2: Input these following account information on the pop-up authentication

  • Username: homebro
  • Password: homebro
PLDT authentication

Step 3: Click Wireless, then click Basic Settings

Step 4: You can now enter your new Wi-Fi name in the SSID field. If you're not familiar with other values like Band, Channel Width, Channel Number and Broadcast SSID, it is recommended not to change them.


Step 5: After you've entered your desired name for your Wi-Fi, just click Modify to apply changes.

Changing the default Wi-Fi Password.

Step 1: Assuming that you're still logged in, just proceed to the next step.

Step 2: Click Wireless, then click Security

PLDT Wireless Security

Step 3: Enter your new password in the Pre-Shared Key field. The recommended password format should be minimum 8 alphanumeric characters. If you're not familiar with other values like Encryption, Authentication Mode, WPA2 Cipher Suite and Pre-Shared Key Format, it is recommended not to change them.

PLDT Pre-Shared Key field

Step 4: After you've entered your new Wi-Fi password, just click Modify to apply changes. Don't forget your new Wi-Fi SSID and password because you will be disconnected after doing these steps. In order to reconnect, just find your new SSID (network name) and input your new Wi-Fi password.

Frequently Asked Questions and Troubleshooting

1. Why can't I access

PLDT Ultera routers have different models/units, there's Ultera OT-350 while other have Ultera WN-1200. To access the Wi-Fi settings of your router, just follow these simple steps. Press windows button+R which will open command prompt window, in the input box type cmd and press Enter button. In the cmd window, type ipconfig, and find the value of Default Gateway. That will be the IP address that you need to enter to your browser in order to access your Wi-Fi settings.

2. The homebro/homebro username and password is not working?

See the list of PLDT default admin password and username. You may also contact the technician/s who installed your internet, ask them what is the account to login for Wi-Fi settings. If you don't have their number, you can ask for assistance to a PLDT Customer Representative, using your phone just dial 171 to contact PLDT Customer Service Hotline. Tell them that you are unable to access the Wi-Fi settings using the default login homebro/homebro and they will able to provide solutions or tech visit for you.

3. How to reset Ultera WiFi Password and SSID to default?

If you forgot your Wi-Fi password, you can reset it to default. At the back part of your router, you will see a RESET button. Using a pin or any sharp object, press it for 3-5 seconds and wait until it restarts. And you're done with the factory reset. You can see the default Wi-Fi SSID and password at bottom of your router.

4. Router LED lights are only blinking/WLAN blue light disappeared?

To troubleshoot your Ultera Wi-Fi router, visit PLDT Home Bro Support Library - Troubleshooting, a list of troubleshooting guides in PDF format including Power Cycle, Diagnosing Connection Problems, Defragmentation, Disk Clean Up and Hotline.

Final Thoughts

Changing the SSIDs and passwords of your PLDT Ultera wireless router is a great safety measure in protecting your entire Wi-Fi network. It only takes a few minutes to change your PLDT Wi-Fi password, but if you have difficulties in doing it, call the PLDT customer service hotline 171 for assistance.

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