PLDT Customer Service Hotline Number

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Philippine Long Distance Telephone (PLDT) is the largest telecommunications company in the Philippines. Its products range from fixed line to wireless services. Established in the year 1928, the Philippine Long Distance Telephone Company (PLDT) is headquartered in Makati and employs close to 18,000 people. In 2015, PLDT posted revenues of PHP 171.1 billion.

PLDT Customer Service Hotline Number

PLDT strongly committed on the quality of its customer service. So, if you have any problems or concerns regarding with your accounts or subscription in PLDT, rest assured PLDT does all the ways it can to serve you better. PLDT loves to hear your all concerns.

PLDT Customer Service Hotline and Repair Service Hotline are open Mondays to Fridays from 8:00 AM to 7:00 PM as well as Saturdays and Sundays from 8:00 AM to 5:00 PM. PLDT Hotline is not only dealing with your problems but also they love to hear your comments and suggestions in order to improve their services.

To those who subscribe PLDT Fibr, my DSL and my Bro and Ultera you can contact the PLDT hotline numbers below to address your problems or concerns.

PLDT Customer Service Hotline Number 2019:

  • 171 (toll free) - when calling through landline or SMART cellphone
  • Phone: 1-800-10-6727277 (Home Bro)
  • Phone: 101-Fibr/3427 (FIBR)

For Repair Service Hotline

  • 173 (toll free) - when calling through landline 

For Subscribers of Other Phone Companies

  • 8888-171 (Metro Manila callers) 
  • 02-8888171 (Regional callers; regular NDD toll fees apply) 
  • 02-8888171 (Globe/TM/Sun Cellular subscribers; regular CMTS fees apply) 

DSL HelpDesk:

  • 172 (toll free) 24/7 - through landline 

Fibr Assistance:

  • 101 

Directory Assistance:

  • 187 - when calling through landline or SMART cellphone 

You can also contact PLDT thru their Social Media Accounts:


That was the PLDT Customer Service Hotline Number for 2019. If you have question, please comment below and let us know your experience of calling PLDT customer service hotline.

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